At Soaking Strands, we are dedicated to upholding the highest standards for secure transactions and safeguarding the privacy of your Personal Information. Please take a moment to review the following statement to understand how we collect, use, and protect your information.
Please note: Our privacy policy is subject to periodic updates without prior notice. We recommend reviewing this policy periodically to stay informed of any changes.
Soaking Strands is committed to protecting and respecting your privacy.
This Privacy Policy outlines the types of personal information collected on the Soaking Strands website, how we utilize this information, who we may share it with, and the measures taken to secure this information. Additionally, it explains how you can access, modify, or delete your personal information at any time, and how to manage your preferences regarding communications about our products and services.
By using our website, you explicitly consent to the use and disclosure of your personal information in accordance with this Privacy Policy, which is integrated into and subject to our Terms and Conditions.
Collection of Personally Identifiable Information (PII) and Other Data
Soaking Strands limits its collection of information to ensure accurate service delivery. The information we gather is primarily basic and necessary for completing purchases or providing refunds. This may include your name, address, phone number, email address, details of requested or purchased items, your computer’s IP address and operating system, as well as the browser type and version you are using.
We do not sell, distribute, or lease your personal information to third parties.
Soaking Strands does not collect or retain Credit Card, Debit Card, or any banking information, as such data is transmitted directly through our payment gateway provider (Razorpay) to the respective payment network or bank.
Registration
To access certain features of our site, you may be required to register and create a member account, which is free of charge. During registration, you may need to provide information such as your name, email address, and a password.
Your password is a crucial part of our security system, and it is your responsibility to protect it. Do not share your password with third parties. If your password is compromised for any reason, please change it immediately.
Cookies
We utilize data collection tools like “cookies” on specific pages of our website to analyze webpage flow, evaluate promotional effectiveness, and enhance trust and safety. Cookies are small files placed on your hard drive to assist us in providing our services. They enable certain features and help us tailor information to your interests. Most cookies are session-based, meaning they are automatically deleted from your hard drive at the end of a session. You have the option to decline our cookies if your browser permits, although this may limit certain features on our site.
Use of Your Personal Information, Demographic, and Profile Data
We utilize personal information to deliver requested services and provide you with a customized experience. If we use your personal information for marketing purposes, we will provide the option to opt-out. Additionally, we may use your information to resolve disputes, troubleshoot problems, ensure a secure service, collect payments, measure interest in our products and services, inform you about offers and updates, customize your experience, detect and prevent fraud, enforce our terms and conditions, and as otherwise described during collection.
In our ongoing efforts to enhance our offerings, we collect and analyze demographic and profile data about user activity on our website. We may also use your IP address to diagnose server issues and gather general demographic information.
Occasionally, we may request your participation in optional online surveys to gather feedback and tailor your experience on our site.
Advertisements on Soaking Strands
Third-party advertising companies may display ads when you visit our website. These companies may utilize information (excluding personal details like your name, address, email, or phone number) about your visits to this and other websites to provide advertisements tailored to your interests.
Policy Changes
Our Privacy Policy may undergo updates periodically. We will not diminish your rights under this policy without your explicit consent. Any changes to our privacy policy will be posted on this page, and significant changes may include additional prominent notices or, for certain services, email notifications. Previous versions of this Privacy Policy will be archived for your reference.
Your Feedback
We value your input. If you have any questions or comments regarding our privacy policies, please feel free to reach out to us via direct message on Instagram (@soakingstrands) or email us at soakingstrands@gmail.com.
Thank you for entrusting Soaking Strands with your information.
