Refund and Returns Policy
We have a no return policy, which means you can’t return your product once delivered.
You can cancel the order before it is processed for dispatch by contacting our support team at contact@soakingstrands.com.
You can always contact us for any return question at contact@soakingstrands.com.
Damages and issues
Please inspect your order upon reception and contact us within 24 hrs of delivery, if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
